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IM a Reference Librarian at the Kathrine R. Everett Law Library FAQ - lawchat4U

Who can use this service?
This service is open to all UNC students, staff and faculty.

What kind of questions can I ask?
This service is intended to assist you with brief research questions and any other questions you might have. Students may be asked to email a law librarian or to schedule a research appointment (919-962-1194) if you have a lengthy or involved question.

Will I need to wait to chat with the law librarian?
Patrons at the Reference Desk have priority over IM patrons.

When is the service offered?
The service is offered during regular reference desk hours.

How can I IM a law librarian?
The best way is to simply click on the chat button on the library's home page. The button will indicate whether there is a librarian online. If not, the link will open an email form. Your email will be answered when a librarian is available.

You can also contact us through several popular IM providers: AOL, MSN and Yahoo. If you are part of those networks and have their software installed on your phone, PDA or computer, just add lawchat4u to your buddy list. For MSN Messenger, use lawref@unc.edu to add lawchat4u as a contact.

Are my chat questions private?
The library may save the transcript of your chat session for educational and research purposes only. Any use of the transcripts will have all identifying information removed. Any information you provide will remain confidential.



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